Leadership, whether of an organization or of a Bible study or of a family, is a burden. A joyful burden much of the time, but a burden nonetheless. Oswald Sanders said it like this: “The world is run by tired men. Mediocrity is the result of never getting tired. Fatigue is the ...
Read More
Leadership
Leadership Roundup: Articles Worth Reading –
10 Ways to Create a Great Customer Service Experience by Brad Lomenick
"Serving the guests was part of the DNA of the staff. We took great pride in our ability to create a great experience for our guests through unmatched excellent customer service."
Half the Team Doesn't Trust ...
Read More
Top 10 Ministry Interview Questions and How to Answer Them
You never get a second chance to make a first impression. If you have poor interview skills, you will likely not make it to the second round of interviews, despite your glowing resume. I know many of you are quick on your feet and great off the cuff, but in my experience it's ...
Read More
Leadership Requires Obedience, Not Perfection –
I still get a lump in my throat and a knot in my stomach when I think of myself as a "leader." I really prefer being a "helper" to leaders. Don't tell anyone, but I usually just do the work in front of me and try not to think about it!
For several years, I've had the title of ...
Read More
5 Reasons Leaders Finish Poorly –
I was recently in a meeting discussing the future of an evangelical movement. The person I was with shared a great challenge -- one of the most prominent leaders of their movement was not finishing well, making it hard for the movement to envision a successful future.
That ...
Read More
4 Ways Pride Can Destroy a Team –
What can the frequency of “I” in a quarterly shareholder letter tell us about an organization’s future?
L.J. Rittenhouse of Rittenhouse Rankings is known for her ability to predict the future performance of a company by studying the leader’s quarterly letters to shareholders. By ...
Read More