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Hospitality

Spotting a First-Time Guest

By Danny Franks A key characteristic of any guest services team at your church must be the ability to spot a first-time guest. In a small church, this task may seem easy since everybody knows everybody, but in a big church, this task can be much more daunting. So how do you ...
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How to Spot a First-Time Guest

By Danny Franks A key characteristic of any guest services team at your church must be the ability to spot a first-time guest. In a small church, this task may seem easy since everybody knows everybody, but in a big church, this task can be much more daunting. So how do you ...
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Five Key Steps to Reach and Retain Guests –

By Thom Rainer We are living in a world of post cultural Christianity. Our churches can no longer expect guests to show up just because we have the doors open. We have to be prayerful. We have to be intentional. This post is, by its nature, very practical. But it can be a ...
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First Impressions Ministry: What Time Is the 3 O’Clock Parade? –

By David Drury Did you know that a common question asked of Disney World employees is this: "What time is the 3 o'clock parade?" How would you answer that question? Perhaps you would be inclined to answer with, "Um, it's at three, silly!" Disney World trains their people to ...
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Learn to Lead Through the Power of Presence –

By Jeremy C. Burton “I sent them an email three days ago and haven’t heard back.” “I texted them twice and am waiting on a response.” If you are in a leadership role, you have probably heard these type of comments. This is an all too common type response in this work era. The ...
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Leadership Roundup: Articles Worth Reading –

10 Mind Blowing Facts to Fuel Your Hospitality Ministry - Will Mancini These reasons constitute why I keep this strategic component in Auxano's toolbox.  While some facts may not be that outrageously new, when you put them all together, they make an important case for ministry to ...
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